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Sorry this is late, but since I was away last weekend and missed class on monday, I didn't realize I had an assignment due. Well, at least I did it, right?

Scott Zweig

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Assignment #16

4/9/04 (4/5/04)

Briefly discuss the following issues:
  • 1.1 what did you find interesting about the article?

I always thought of knowledge as one giant being, one entity that is either understood or not. I never before realized that there are so many different realms of knowledge, that they all do in fact need to be managed, or looked over by someone (in order to keep them straight). This leads to the interesting idea of the "knowledge champion," which I found to be fascinating. The concept of knowledge management is interesting because it applies to ideas that are discovered, learned and taught in REAL TIME, not just years later in books.

  • 1.2. not interesting about the article?

I liked the vignettes, however it would have been better if the specific examples (like that of the oil company or the well drillers)were discussed in more detail or tied into the accompanying paragraphs.

  • 2. what do you consider the main message of the article?

I understood it to be that the successful use of a knowledge management system is a vital factor in a company's success. Especially if it is a large company, with many employees scattered across great distances, in this case an effective, and efficient system to share information is crucial to maximizing results.

  • 3. what are the strengths / successes

  • 3.2. what are the weaknesses /failures of knowledge management?

  • 4. what are you personal experiences with

  • 4.1. knowledge management and

  • 4.2. knowledge management systems?

  • 5. How would you differentiate between "pull" and "push" approaches in knowledge management? What are the trade-offs between the two approaches? In which situations would you use one or the other approach?

  • 6. please discuss why and how the two following quotes are (or are not) relevant for knowledge management:

  • 6.1. "Those who cannot remember the past are condemned to repeat it." (George Santayana)

  • 6.2. "Innovation is everywhere; the difficulty is learning from it" (John Seeley Brown)

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